Compliance & substance

A real activity, verifiable guarantees

This page gathers the elements that evidence PKM PLUS's activity, insurance coverage and compliance posture — useful to our clients as well as to financial institutions.

Identity & registered activity

PKM PLUS, registered under SIREN number 103453213, carries out the following registered activity:

“Distance selling via specialised catalogue, wholesale, semi-wholesale and retail trade of computer hardware and components, peripherals and software, computer systems and software consulting, computer programming.”

Official registered wording (French, verbatim):

« Vente à distance sur catalogue spécialisé, commerce en gros, semi-gros et au détail de matériel et composant informatique, périphérique et logiciel, conseil en systèmes et logiciels informatiques, programmation informatique. »

Our managed IT, security, cloud management and project services remain strictly within the scope of this activity: supply of computer hardware and software, systems and software consulting, and computer programming.

  • Company name: PKM PLUS
  • SIREN: 103453213
  • Beneficial owner: RIBA Mael Devi Sébastien (President / founder)

Insurance

  • Professional liability (RC Pro) — covers damage caused to clients in the course of our services.
  • Cyber risk insurance — covers the consequences of a security incident (incident response, business interruption, notification, restoration costs).

Insurance certificates are available on request: contact@pkm-plus.com.

ISO 27001 approach

Our information security management system (ISMS) follows the ISO/IEC 27001 framework. We apply a continuous improvement approach based on:

  • a documented security policy reviewed periodically;
  • a risk analysis and a treatment plan;
  • access controls, entitlement management and logging;
  • regular awareness and training of our teams;
  • internal audits and management reviews.

GDPR role — processor & DPA

For most of our services, PKM PLUS acts as a processor within the meaning of Article 28 of the GDPR, on behalf of its clients who are data controllers.

Each contract includes a data processing agreement (DPA) defining the instructions, security measures and obligations of each party. We undertake in particular to:

  • process the data only on the client's documented instructions;
  • guarantee the confidentiality of our authorised staff;
  • implement appropriate technical and organisational measures;
  • notify any data breach within the required timeframes;
  • assist the client in responding to data subjects' requests.

Details are set out in our privacy policy.

Backup & disaster recovery commitments

Our offer includes continuity and recovery commitments, formalised through contractual objectives:

CommitmentEssentialAdvancedPremium
Recovery point objective (RPO)24 h4 h15 min
Recovery time objective (RTO)48 h24 h4 h
Restore testsquarterlymonthlymonthly + report
Immutable backup—YesYes

Backups are encrypted, isolated and protected against alteration (immutability). Restore tests are performed and documented to guarantee the effective recoverability of data. Details are set out in our Terms & SLA.

Certifications & partnerships

Our teams are trained and certified on the key technologies we deploy (Microsoft 365, EDR and backup solutions from leading partners). These partnerships allow us to guarantee a level of service and security aligned with market best practices.

Documentation available on request

For due diligence purposes, we provide on request: KBIS extract, articles of association, beneficial owner declaration, insurance certificates (RC Pro and cyber) and client references. Contact: contact@pkm-plus.com.