Your outsourced IT — managed services, security and cloud, for a predictable subscription
PKM PLUS becomes your company's IT department. We monitor, secure and evolve your workstations, your network and your Microsoft 365 cloud, at a clear flat rate — per user or per site.
No commitment, response within 24 business hours
Incident queues currently being resolved
- TKT-2086 Monitoring : server disk full — trading company, 2 warehouses SLA 1 h Open
- TKT-2081 Restoring a shared folder — accounting firm SLA 1 h In progress
- TKT-2084 EDR deployment on 90 workstations — clinic, 3 sites SLA 4 h Open
- TKT-2079 Compromised Microsoft 365 account (phishing) — asset management firm SLA 30 min Resolved
- TKT-2083 Immutable backup restore test — notary office SLA 8 h In progress
- TKT-2077 MFA setup for a new user — services SME SLA 24 h Resolved
Queue simulation : statuses update live to illustrate our 24/7 monitoring.
Complete managed IT, in a single contract
From workstation monitoring to cloud security, we cover the entire IT chain so you can focus on your business.
- Managed IT & support24/7 monitoring, proactive maintenance, helpdesk and asset management — per user or per site.
- Security & backupEndpoint protection (EDR), identity, immutable backup, disaster recovery plan and awareness training.
- Cloud & Microsoft 365Administration of your tenant, email, SharePoint/Teams and cloud backup, managed for you.
- Projects & migrationsOnboarding, migrations, infrastructure redesign and IT audits with a costed roadmap.
Offers designed around your business constraints
Healthcare, legal, finance, industry: each sector imposes its own confidentiality and continuity requirements. Our vertical packs build them in natively.
- Healthcare Health data hosting (HDS), medical confidentiality and availability for practices, clinics and laboratories. HDS compliance
- Legal File confidentiality, evidential archiving and continuity for law firms, notaries and accountants. Professional secrecy
- Finance Traceability, certified backup and control requirements for finance and insurance businesses. Audit & traceability
- Industry Production continuity, OT/IT, line backup and fast recovery for your sites and workshops. Production continuity
The IT budget you finally know the amount of
Hiring an IT specialist is expensive and only covers part of the spectrum. PKM PLUS gives you a complete team — support, infrastructure, security, cloud and advisory — for a stable monthly flat rate.
- Certified team (support, infrastructure, security, vCIO) with no recruitment cost
- All-inclusive flat rate, no surprises and no hidden invoices
- Anticipating failures rather than repairing in an emergency
- GDPR, NIS2 and ISO 27001 compliance built in from the design stage
A clear subscription, no long-term commitment
Three service levels per user or per site. Hardware, licences and security included depending on the plan.
Full feature-by-feature comparison on the Pricing page.
Metrics we publish, not just promises
| Client | Scope | Measured result |
|---|---|---|
| Accounting firm — 42 workstations | Full migration to Microsoft 365, immutable backup and EDR. | Zero blocking incidents in 12 months, documented GDPR compliance · 99.98% availability. |
| Clinic — 3 sites, 90 workstations | Inter-site network redesign, segmentation and disaster recovery plan. | Patient records recovered in under 4 hours · RPO 15 min / RTO 4 h. |
| Trader — 2 warehouses, 55 users | Managed IT + security on logistics terminals and office equipment, single point of contact. | -38% on annual IT cost. |
Let's talk about your IT estate
A free, no-obligation audit: we map your workstations, your network and your cloud, then hand you a costed roadmap.
Request my free audit